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What is Considered a Plumbing Emergency?

Can the problem wait?

This is the biggest question you need to answer before you decide to call us... but it isn't always so simple to figure out. Answering a few related questions, however, can often help make the determination easier:

Do you need to use the affected plumbing right away?
If you have a water leak in your basement that just won't stop, you probably can't hold off until regular business hours. But if you have a broken toilet or sink and can avoid using it until the morning or if you have a minor leak and can shut off the water valve, you may be able to wait
.

Is there a risk of flooding?

Flooding due to a failed sump pump, burst pipe, sewer back up, or water shut off valve failure, are all examples of plumbing emergencies. Flood damage can cause significant damage to structures and is a safety concern, therefore should be addressed as soon as possible.

Is there a sewer back up?

When a sewer line backs up, sewage sits at its back up point, creating a health hazard. It prevents the ability to use the facilities or run water, which makes living difficult as well.

Are you without water?

Not having access to running water is also a safety concern because, like a sewer back up, prevents you from using the facilities, but also effects cooking and cleaning.

Is there a risk of a burst pipe

Frozen pipes and/or spigots lend themselves to two of the above concerns: risk of flooding and no water. If a pipe is frozen, not only is water not able to pass through it, but it expands, causing it to crack, which means once it thaws, it presents the risk of flooding. It’s important to know where your water shut off valves are located and how they work. As your plumber during his or her preventative maintenance visit to show you, if you don’t already know.

Less Urgent Plumbing Problems Can Wait

We stock all the most common parts.

A benefit of waiting for a standard business day is that we have access to supply houses which allow Us to get the exact parts and supplies needed to do the job. Other than needing to order a specialty part, we can get the needed parts the same day to do a repair job.

It’s always best to schedule ahead for:

  • Preventative maintenance such as a furnace tune-up or water heater flush

  • Slow running drain clogs

  • Remodel work

  • Inspections

  • Appliance installation, such as garbage disposal replacement or ice machine hook ups

  • Minor repairs, such as for leaking faucets or running toilets

If you are looking for an emergency plumber, or standard preventative maintenance service don't hesitate to call us...