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Frequently Asked Questions


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DrainMaster USA offers all types of Commercial and Residential plumbing services in Broward, Palm and Dade counties, South Florida.


How Much Does Grease Trap Cleaning Cost?

Most indoor grease traps with easy access are 30-200 gallons, and costs between $115-$180 to pump out these types of traps, provided the service is set up on an ongoing basis. Please call us for “one-off” pumping and larger commercial applications..


Will a flooded septic tank fix itself?

There is a very slim chance your flooded septic tank is going to miraculously fix itself. You need to have a professional come out to pump it and give you an analysis of what is wrong.


What to do if septic is overflowing?

Keep your water use to a minimum for a few days while the tank drains into the leach field. If the problem does not resolve itself, you may have a clog or a leak in the tank itself, and you should call us.


How often does a septic tank need serviced?

Drainmaster USA recommends the average household septic system should be inspected at least every three years. Household septic tanks are typically pumped every three to five years


How do I know if my drain field is failing?

A failing drainfield can have these symtoms: the grass is greener over the drainfield than the rest of the yard; there are odors in the yard; the plumbing backs up; the ground is wet or mushy over the drainfield. The laterals will probably also have standing water in them.


How can I restore the drainfield?

Clogging agents must be removed and the bacterial environment changed back to an aerobic one (with oxygen). A restoration treatment with septic scrub may be necessary if the clogging causes perpetual wetness.


How much does it cost to put in a new septic drain field?

The average cost to install a septic system drain or leach field is between $2,000 to $12,000. Septic sewer drain fields or leach lines are built with unsaturated paper, piping, and gravel.


How much does drain jetting cost?

On average, a hydro-jetting service can range in price anywhere from $250-$600. Again, because the actual cost depends so heavily on individual cases, the best way to get an estimate for hydro-jetting is to call Drainmaster USA and speak with a knowledgeable plumbing professional!


Is Hydro-Jetting High Pressure Sewer and Drain Cleaning effective?

A lot of times drains are clogged with roots, grease build up and debris. Hydro jetting is extremely effective: High water pressure is highly effective for cleaning out clogged sewers and maintaining a clean sewer line. Drainmaster USA Hydro jetting services are versatile: With a high enough PSI, water pressure is strong enough to clear commercial sewer lines as well as domestic lines.


Is a video camera leak detection inspection worth it?

If your home has clay, concrete or cast iron lines, a sewer scope is a must. Even with plastic lines, we've found plenty of issues that need to be addressed. The cost of a video camera leak detection inspection is well worth it to avoid costly and messy repairs in the future..


Does your lift station have an inflow and infiltration issue?

Drainmaster USA suggests that all lift stations should be cleaned at least annually to remove grease and grit and other debris. This is usually accomplished with a combination sewer cleaner/vacuum truck. Recently a system operator contacted me concerning an issue of increased operating time of a lift station. It varied from one hour to six hours or even longer.Grease and soap was getting into the pumps and causing partial blockage. After cleaning the lift station and both of the pumps returned to normal operating hours.


Does homeowners insurance cover plumbing?

Your homeowners insurance policy may cover plumbing damage if it was sudden and accidental, but it may not cover old or leaky pipes.

Homeowners insurance protects your home and personal property against damage or loss, such as fire, severe weather, and certain kinds of water damage. Water damage caused by faulty plumbing is covered by your policy if the break and damage was abrupt and didn’t accumulate over an extended period of time. That means if you came home to a network of pipes that recently burst in your basement, you may be reimbursed for the replacement pipes, valves, and tanks.

Plumbing is often embedded inside your homes internal walls, so if your plumber needs to cut out a section of walls to access the wrecked pipes, your wall-repair costs may also be covered. If the burst pipes caused a buildup of mold, mold remediation may also be covered.

However, if the damage to your property was caused by a gradual leak, or a backed-up sump pump or sewage system, or your pipes were rusted, your home insurance claim may be rejected.

There are also certain types of pipes, such as polybutylene pipes, that are considered hazardous and loss that’s sustained by this type of plumbing typically won’t be covered. To limit unneeded expenses, you should inspect your piping often, or consider adding a sump pump or sewage backup rider to your policy.


Will Homeowner’s Insurance Cover Sewer Line Repair?

IIf you’re wondering whether or not sewer line replacement (or repair) is covered by homeowner’s insurance, usually not unless it was damaged by another party (ie. tenant, neighbor, contractor) or “an act of God”. If the line is damaged because it’s old or because of normal wear after several years, the insurer won’t honor your claim. When should a homeowner file a claim? There are certain circumstances in which you should consider filing a claim to get help covering the cost of sewer lateral work. Specifically, it’s recommended if your sewer line was damaged by an Act of God or by an act of another person.